QNu Labs Pvt. Ltd. ("QNu Labs," "we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.qnulabs.com] (the "Website"). By accessing or using this Website, you agree to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of the Website.
This Privacy Policy also provides details on how we use third-party services, including Google Tag Manager, Google Analytics, Salespanel.io, and Zoho CRM, Zoho Campaigns, and Zoho Forms.
When you voluntarily submit information through forms or interact with us, we may collect personal information, such as:
Name
Email address
Phone number
Company name
Job title
Mailing address
We use cookies, tracking technologies, and third-party services to collect certain information automatically. This may include:
IP address
Browser type and version
Operating system
Time zone and location data
Referring website or URL
Pages visited and time spent on the Website
We use the information we collect in the following ways:
Respond to your inquiries or requests.
Improve the functionality, design, and content of the Website.
Optimize user experience and Website performance using Google Tag Manager, Google Analytics, and Salespanel.io.
With your consent, we may use your contact details to send you information about our products and services through Zoho Campaigns.
Manage leads and customer relationships via Zoho CRM.
Use Zoho Forms to collect specific information and manage communications effectively.
Comply with legal requirements.
Protect the integrity and security of the Website.
We employ third-party services to help us analyze usage patterns, market our services, and manage customer relationships. These include:
We use Google Tag Manager to efficiently manage and deploy marketing tags (snippets of code or tracking pixels) on our Website. Google Tag Manager itself does not collect personal information but enables us to integrate other tools, like Google Analytics.
Google Analytics is used to track and analyze Website traffic. This service helps us understand how visitors interact with our Website, identify trends, and improve the user experience. Google Analytics uses cookies to collect information such as your IP address, the pages you visit, and how long you spend on the Website.
For more details on how Google Analytics collects and processes data, you can visit Google’s Privacy Policy.
Salespanel.io is used to track visitor behavior on our Website and analyze lead engagement. This tool helps us identify potential leads and understand how users interact with our content. Salespanel.io collects information such as your IP address, time spent on pages, and actions taken on the Website.
For more information, visit Salespanel.io’s Privacy Policy.
We use Zoho CRM to manage and maintain relationships with leads and customers. Zoho CRM collects and stores contact information such as names, email addresses, phone numbers, and communication history. This allows us to better respond to inquiries, manage customer interactions, and offer personalized experiences.
We use Zoho Campaigns to send marketing emails and communications to our subscribers. Zoho Campaigns collects contact information (such as email addresses) and tracks email engagement (e.g., open and click rates) to help us tailor our communications and improve our campaigns.
We use Zoho Forms to collect specific information from you through forms on our Website. Zoho Forms securely stores the information you provide, allowing us to respond to your inquiries or requests.
For more information about Zoho’s privacy practices, please refer to Zoho’s Privacy Policy.
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
Service providers: We may share information with third-party service providers who help us operate the Website and provide services, such as Google Tag Manager, Google Analytics, Salespanel.io, and Zoho.
Legal compliance: We may disclose your information if required to do so by law, to respond to legal processes, or to protect the rights and safety of QNu Labs or others.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.
QNu Labs employs reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. If you wish to request deletion of your personal data, you may contact us (see Section 12).
You have the right to:
Access: Request access to the personal data we hold about you.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure: Request that we delete your personal data under certain conditions.
Restriction: Request that we limit the processing of your personal data under certain circumstances.
Objection: Object to the processing of your data for direct marketing purposes.
Data portability: Request a copy of your personal data in a machine-readable format.
To exercise any of these rights, please contact us using the information provided below.
We use cookies and similar tracking technologies to collect information about your interactions with our Website. Cookies help us personalize your experience, analyze Website traffic, and measure the effectiveness of our marketing campaigns. You can control or delete cookies through your browser settings. Please refer to our Cookie Policy for more details on our use of cookies.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit through external links.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page with an updated "Last Updated" date. Please review this page periodically for updates.
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
QNu Labs Pvt. Ltd.
Email: info@qnulabs.com
Phone: 080 4851 4013
Address: QNu Labs Pvt. Ltd., Centenary Building,
2nd Floor, East Wing, 28 M.G. Road, Bengaluru, Karnataka - 560025, India